I’m headed down to the Central Coast tonight to spend the weekend with my dad and his ex-cop buddies (always a good time, drunk ex-cops sharing “war stories”) and thought I should get my tires rotated before I head down. It’s been 15,000 miles and I figured I was due. I went online to the store locator, get the number to my local store, and give them a call:
Les Schwab Rep: Thanks for calling Les Schwab, how can I help you?
Me: Hi, I was wondering how much you charge for a tire rotation.
LSR: Nothing. Just remember us when you need work done on your car.
Me: Fair enough! When can I bring my car in and how long do you think it will take?
LSR:You can bring it in any time, it should take around 30 minutes.
Damn, they’re good. They’ll also fix slow leaks for free, as long as you “think of them the next time you need work done.” With customer service like that, I certainly will!