Another reason to love Les Schwab

I’m headed down to the Central Coast tonight to spend the weekend with my dad and his ex-cop buddies (always a good time, drunk ex-cops sharing “war stories”) and thought I should get my tires rotated before I head down. It’s been 15,000 miles and I figured I was due. I went online to the store locator, get the number to my local store, and give them a call:

Les Schwab Rep: Thanks for calling Les Schwab, how can I help you?
Me: Hi, I was wondering how much you charge for a tire rotation.
LSR: Nothing. Just remember us when you need work done on your car.
[pause]
Me: Fair enough! When can I bring my car in and how long do you think it will take?
LSR:You can bring it in any time, it should take around 30 minutes.
[click]

Damn, they’re good. They’ll also fix slow leaks for free, as long as you “think of them the next time you need work done.” With customer service like that, I certainly will!

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